Timeline for Changing the FAQ: Home networks
Current License: CC BY-SA 2.5
12 events
| when toggle format | what | by | license | comment | |
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| Jan 9, 2011 at 22:10 | comment | added | John Gardeniers | @gWaldo, I'm of the opinion that hardware issues will be taken to SU, as they generally have been in the past, because that's where the appropriate expertise tends to be. When it comes to things like networking, policies (think GPO and the like) SF is definitely more appropriate and the desktop people should not be discouraged from asking such questions where they are appropriate. While desktop people may not have been involved in such areas where you have worked that is not the norm. | |
| Jan 7, 2011 at 13:53 | comment | added | gWaldo | I'm actually against the "Desktop Professionals" inclusion. In my experience, DPs handle a localized problems (out at the leaves of the tree), and if the scope of the problem expands, they escalate to a SysAd. DPs that think beyond that scope are usually promoted to SysAds (and in every case, it is a promotion, not just a change in job description.) This has been the case in the Marine Corps, 3 enterprises, and two Software Dev SMBs (though I'm willing to acknowledge that it is not necessarily universal). In my mind, SU was THE place for Desktop Support Pros. | |
| Jan 7, 2011 at 5:32 | history | edited | Jeff Atwood | CC BY-SA 2.5 |
added 13 characters in body
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| Jan 7, 2011 at 5:32 | comment | added | Jeff Atwood | @john fine, I changed it to "desktop support professionals" | |
| Jan 6, 2011 at 21:56 | comment | added | John Gardeniers | For those like myself who work in smaller companies desktop support is also very much part of the day to day tasks we perform. Also, the level of expertise most desktop pros have means that we shouldn't (and I really want to stress the word "shouldn't") get too many SU type questions from them. However, questions regarding issues with those desktops on a corporate or similar network should in my opinion be on SF. | |
| Jan 6, 2011 at 21:54 | comment | added | John Gardeniers | @Jeff, I think so. There is a difference between supporting a few computers at home or for family and friends and the same role at say a large company or school. While at first glance the difference might not be obvious in reality those who do desktop support in a professional capacity normally need to work within fairly tight limits and have to work in conjunction with the admins, or at least their policies. Continued below... | |
| Jan 6, 2011 at 2:14 | comment | added | Jeff Atwood | @john so you think it should say "desktop support professionals"? | |
| Jan 6, 2011 at 1:05 | comment | added | John Gardeniers | @Chris, looking at what gets posted and what gets closed/moved, I think "System Administrators" (which should include things like DB admins, etc.) and Desktop support should cover it. I just think IT pros is too general and leaves the door wide open for those who think they belong on the site and then prove otherwise with their posts. | |
| Jan 6, 2011 at 0:50 | comment | added | Chris S | @John, what's your specific suggestion? Dropping the "and IT pros" altogether? I agree with what you're trying to say, but simplifying it to just "system administrators" seems a bit narrow. Desktop support (help desk) should be welcome here, similarly DBAs, network engineers, etc. | |
| Jan 5, 2011 at 3:19 | comment | added | John Gardeniers | Thanks Jeff, that's how I was interpreting things but now you've really cleared up that point. However, about the "and IT professionals" bit... I'm sure many of us have different interpretations for what is IT and I'd like to see some clarification for this context. e.g. Is someone working (professionally) as a unit assembler for a PC maker an IT professional? How about a photocopier service tech? Both are certainly professionals in IT related fields but would they qualify as IT professionals for SF? The FAQ as it stands says "yes". | |
| Jan 5, 2011 at 2:46 | comment | added | sysadmin1138 Mod | Nice word-smithing! | |
| Jan 5, 2011 at 1:18 | history | answered | Jeff Atwood | CC BY-SA 2.5 |