I think this is a great topic and very valid, kudos to the OP. I heartily agree with a lot of the points presented in the discussion, but mainly the ones presented by @Grant when he said the key is learning to differentiate two types of people that ask for help:

"1) The people who want to learn, and have the capacity to learn. They know how to logically work their way through a problem, they just don't have any experience with this particular problem.

2. The people who want a solution, for free, right now. They either can't or don't want to learn on their own. They couldn't problem solve their way out of a paper bag."

These points really are key in dealing with people both in and out of the internet. As a project manager I don't have nearly as much experience as most of you (barely being a couple years as sysadmin), I firmly believe in passing the wealth as someone else said, but it has to be someone who is going to in turn do the same and who is deserving (as imposible as that may be to determine) of the time invested in helping them since after all, it is for free.

If we want to really contribute and keep alive the open source community and vision, I believe we need to continue helping those that ask for help when possible, and keep the spirit alive of collaboration and camaraderie that is common and unique to the linux community.

I also personally believe that its imperative as individuals to continue growing professionally and maintaining and cultivating that hunger for knowledge that will make us excel in our jobs, not just finish the day and be complacent with what we are. It is this type of people with a desire to excel and be better just because they want to, not because they need a promotion, that I'd help whenever possible because I know that its time well invested and 9/10 times, they will in turn do the same to others because they value what they have and know how hard it is to learn on your own. They do not need you to hold their hand, just a pointer in the right direction, then they will take it from there, even learning what is necessary along the way, to get there.

I think this is a great topic and very valid, kudos to the OP. I heartily agree with a lot of the points presented in the discussion, but mainly the ones presented by @Grant when he said the key is learning to differentiate two types of people that ask for help:

1. The people who want to learn, and have the capacity to learn. They know how to logically work their way through a problem, they just don't have any experience with this particular problem.

2. The people who want a solution, for free, right now. They either can't or don't want to learn on their own. They couldn't problem solve their way out of a paper bag.

These points really are key in dealing with people both in and out of the internet. As a project manager I don't have nearly as much experience as most of you (barely being a couple years as sysadmin), I firmly believe in passing the wealth as someone else said, but it has to be someone who is going to in turn do the same and who is deserving (as imposible as that may be to determine) of the time invested in helping them since after all, it is for free.

If we want to really contribute and keep alive the open source community and vision, I believe we need to continue helping those that ask for help when possible, and keep the spirit alive of collaboration and camaraderie that is common and unique to the linux community.

I also personally believe that its imperative as individuals to continue growing professionally and maintaining and cultivating that hunger for knowledge that will make us excel in our jobs, not just finish the day and be complacent with what we are. It is this type of people with a desire to excel and be better just because they want to, not because they need a promotion, that I'd help whenever possible because I know that its time well invested and 9/10 times, they will in turn do the same to others because they value what they have and know how hard it is to learn on your own. They do not need you to hold their hand, just a pointer in the right direction, then they will take it from there, even learning what is necessary along the way, to get there.