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Jul 2, 2014 at 16:27 comment added TheCleaner They likely answered that way because answering with "First Bob submits a request via TrackIt, then Mary opens a spreadsheet on Sharepoint..." is too localized of a process. The process of patching servers is simple: 1) pre-patch things you do 2) patch 3) post-patch things you do. Unfortunately, we can really only attempt to answer #2 (hence product recommendations). #1 and #3 will differ in every environment. And even #2 is very localized in its actual implementation.
Jul 2, 2014 at 16:15 comment added Parthian Shot Well, I'll grant "product recommendations in disguise" could be an issue here. And that, since the question has an accepted answer, that's pretty solid evidence the original asker's problem was solved. It just bugged me that, despite the fact that the question asked "How did you do X", everyone just decided to answer the question "What did you use to do X", which isn't really the same thing, and now the question's locked that can't be rectified. TL;DR? Your argument is a fair one.
Jul 2, 2014 at 16:12 vote accept Parthian Shot
Jul 2, 2014 at 15:46 history edited TheCleaner CC BY-SA 3.0
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Jul 2, 2014 at 15:40 history answered TheCleaner CC BY-SA 3.0