I'm the Product Manager for the Q&A sites, so ultimately all this stuff is my responsibility.
The first thing I want to say is that I care very much what the community thinks about any new features or changes that we roll out to the network. I spend a good chunk of time every day sifting through meta so that I can make sure I understand where the pain points are. Just because you don't see me answering doesn't mean that I'm not there.
That said, with respect to the current discussion, I've read every answer and every comment. I can't say that I agree with everything, but I'm committed to taking constructive criticism and fixing things when we've made mistakes.
I sat down with Laura and Anna this morning, and we all agree that based on some of the points made here that the current help landing page design is not the best we can do. We clearly missed the browse use case that the old FAQ addressed.
But I'm not going to make any further changes until I completely understand the problem.
Therefore, it would be very helpful to hear from you guys about what specifically the new /about page fails at that the old FAQ page did successfully (the /about page was designed as a replacement for the FAQ, the primary purpose of the help center was just to move items out of long discussion threads on meta into a more readable and searchable format). After I've got that figured out, I'll sit down and see if I can come up with a layout that might work better.
Meanwhile, to address the concern about old FAQ magic links, I've posted the following idea on MSO to get feedback from the whole community (and I encourage you to go over there and put in your two cents): http://meta.stackoverflow.com/questions/188452/redirect-old-magic-faq-links-to-about-instead-of-help
/edit
Want to make it clear that I don't intend any insult by opening a thread on MSO. For those of you unfamiliar with the history of stack overflow, the stack exchange network used to be just one site. When more sites were added, there was never a canonical Meta created - so MSO became that. It's in the works to fix, but other things have taken priority.