The question appears answerable to me as it stands now, so I've reopened it. I've also cleaned up the comments, as they aren't relevant to the question as it now stands.
With regard to rude behavior, if you believe a user has been rude, then flag the post or comment and we'll look at it. If it's an actual moderator (who all have diamonds next to their names) who you believe has been rude, then contact Stack Exchange using the contact us form linked at the bottom of every page.
Finally, one thing I would advise you to do in the future is to provide "everything I can think of" in your question initially, so that people do not have to ask you repeatedly to provide the information and waste time going down the same dead ends. Good questions include as much detail as is necessary. Also remember that if someone is asking you in comments for information or to test something, it's because they believe that will be helpful in isolating the problem, not necessarily because they think it will be the final solution.