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On-topic automation/management tools vs off-topic product recommendations - where the border lies?

My recently asked question has been put on-hold minutes after being published. However not being new to ServerFault and quite a few other SE websites this surprised me. For me as asker the question is rather on-topic since this is about managing the hardware or software of servers, workstations, storage or networks and at the same time tools used for administering, monitoring, or automating these.

I can understand when the questions asking for too narrow functionality can easily become target of commercial recommendations etc.

However, it seriously confuses me when the question specifically asking for free OSS tool with rather wide functionality (so it can be entire list that can be extended even years after) is being treated as the named product recommendation.

So where border lies between product and tool?