Timeline for Is this query really "crap"?
Current License: CC BY-SA 3.0
5 events
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Jun 28, 2011 at 17:28 | comment | added | Rob Moir | This wasn't Windows giving this error, Giles, this is not some website popup. It's a message displayed by the BIOS very early on in the boot sequence. Sometimes people have to accept that a message says what it means and means what it says, & if they're not able to make that distinction themselves then any online resource is unlikely to be able to help. I'm not saying that all users should be able to figure this stuff out, but I am saying that if they can't then they should take the computer to a repair shop because diagnosis over the web is too difficult and problematic in that case. | |
Jun 25, 2011 at 20:49 | comment | added | Jeff Atwood | I understand what you're saying, but it does seem a tad ... obvious ... in this case. | |
Jun 25, 2011 at 15:01 | comment | added | Gilles 'SO- stop being evil' | @BenPilbrow Windows displays a lot of scary messages, and it's not always a good idea to take them at face value. Users can't even tell a genuine antivirus warning from a pop-up ad in a web page. So asking what this message really means is absolutely a valid question. | |
Jun 25, 2011 at 14:47 | comment | added | Ben Pilbrow | I'm afraid I beg to differ when you say this is an OK user question. I stick by what I said in my comment that the message tells you very clearly what to do. I don't know how much clearer you can make WARNING: Immediately back-up your data and replace your hard disk drive. A failure may be imminent. | |
Jun 25, 2011 at 14:08 | history | answered | Gilles 'SO- stop being evil' | CC BY-SA 3.0 |