Timeline for Why the major FAQ/help change?
Current License: CC BY-SA 3.0
22 events
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| Apr 13, 2017 at 12:14 | history | edited | CommunityBot |
replaced http://serverfault.com/ with https://serverfault.com/
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| Mar 20, 2017 at 10:32 | history | edited | CommunityBot |
replaced http://meta.stackexchange.com/ with https://meta.stackexchange.com/
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| Apr 23, 2014 at 13:35 | history | edited | CommunityBot |
Fixup of bad MSO links to MSE links migration
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| Apr 23, 2014 at 9:11 | history | edited | CommunityBot |
Migration of MSO links to MSE links
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| Aug 2, 2013 at 15:12 | comment | added | Grace Note StaffMod | @Chopper Noted. Pokin' folks about this now. | |
| Aug 2, 2013 at 15:00 | comment | added | Chopper3 | @GraceNote - could you have a look at my updated question please | |
| Jul 5, 2013 at 18:38 | comment | added | user9517 | @Bryan: #200 out of 120k makes you a top user. | |
| Jul 5, 2013 at 13:37 | comment | added | Grace Note StaffMod |
@MDMarra Even if we'd like a more general term, I don't see the harm in also having a technical one as well. /readme sounds pretty appropriate.
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| Jul 5, 2013 at 13:28 | comment | added | MDMarra |
@GraceNote /readme or are we trying to get away from the "traditional" tech terminology?
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| Jul 5, 2013 at 11:23 | comment | added | Grace Note StaffMod |
So I know that a nice solution to one small portion of this is that /faq should point not at the hub of the whole thing, but specifically at the on-topic stuff. I will push for this but I'd like some alternatives. /rules? /scope? If the word FAQ wasn't an option, what do you feel would be the best "name" for the primary destination of education?
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| Jul 5, 2013 at 10:31 | comment | added | user11604 | @MDMarra +1 to each of those three comments (I'd upvote more if I could), as I couldn't agree more. The quality of questions here seems to be declining rapidly, and I now spend far more time in the review queues than I do actually trying to answer questions, and as such I don't feel like I'm offering much value to the site these days. I'm not a high rep user, but I've been here since the early days and I come here most days because I'm enthusiastic about my job and enjoy what I do. The scope of this site is vague/ambiguous at best, and the new help centre just makes it totally confusing. | |
| Jul 2, 2013 at 2:31 | comment | added | Ward - Trying Codidact Mod |
@MDMarra Yeah, even though Im pretty active on meta, and reasonably active on meta.SO, the help center and the new close reasons really seem like theyve been dumped on us with very little input.
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| Jul 1, 2013 at 23:01 | comment | added | MDMarra | SF is taking a real turn for the worse lately and it's clear that no one is listening to the current users. At this rate we'll be of /r/sysadmin quality in no time. (sorry for the 3-comment post. This has been bothering me for some time and I wanted to make sure someone at SE got the notifications) | |
| Jul 1, 2013 at 22:59 | comment | added | MDMarra | Server Fault already had a hard enough time with users asking off-topic and overly broad questions and now it's exacerbated by the help center obscuring that information even further. It used to be one click, now it's multiple clicks, plus locating topicality in the middle of a list - which no new user will ever find on their own. You took something simple (one click where the first sentence was the site's topicality) and replaced it with a mess of information that no one will ever read. I've stopped voting to "on hold" things and haven't really visited the main site much lately. | |
| Jul 1, 2013 at 22:57 | comment | added | MDMarra |
@RobM agreed. The main site has become a real clusterfuck since help center went live. No longer can I say "Please take a moment to read our [faq], because your question doesn't seem to fit here." It's just not reasonable that a new user should read the whole help center, where it was entirely reasonable to ask them to read the faq. The help center makes it hard for new users to even find what is and isn't on-topic here. Then, to top it off, I can't even vote to close things any more. I can "put things on hold" (how fluffy) with reasons that don't line up with why we close things on SF.
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| Jul 1, 2013 at 21:18 | comment | added | Rob Moir | I'm sorry but from where I'm standing, these changes appear to be something that stack exchange has done to the communities rather than for the communities. And while that's your right, and I don't want to be waving the "we're special snowflakes" flag, the fact that the audience for this site is scoped differently to the other 'main' SE sites means that is a problem imho and this site is getting less and less useful for the people who contribute to the site day by day. | |
| Jul 1, 2013 at 20:48 | comment | added | Grace Note StaffMod | @Iain I mean, I checked internally with people who informed me that we did focus group testing with existing users as well as new users. | |
| Jul 1, 2013 at 20:45 | comment | added | user9517 | @GraceNote: Internally != long term users. | |
| Jul 1, 2013 at 20:42 | comment | added | Grace Note StaffMod | @Iain I checked internally, we did some evaluation on that end and the response was largely positive. Probably might've helped to focus more on ironing out issues than fixing up various privilege/badge quirks. We'll work on that as well as better spread of communication, especially with regards to advance news of upcoming changes. | |
| Jul 1, 2013 at 20:20 | comment | added | Chopper3 | "I sent a newsletter last month to all moderators shortly after the changes to the Help Center" - exactly. | |
| Jul 1, 2013 at 19:41 | comment | added | user9517 | Perhaps you should put a step in your planning which assesses the effect of the changes designed to make the place appear more welcoming to the newcomer will have on the long term users. | |
| Jul 1, 2013 at 18:49 | history | answered | Grace NoteStaffMod | CC BY-SA 3.0 |