Judgement made with too little information. Technical question. In a logical setting, these two should be mutually exclusive. Including the judgement contributes to this stack's reputation for elitism. But I understand that this attitude is perfectly acceptable here, most of the contributors enjoy it. Who am I to say it's wrong.

I did leave a comment suggesting that the tone detracts from the likelihood that the answser, which was valid, being read and accepted.

<cont> Bottom line, all that above is my opinion, and it obviously differs. Having served and worked in environments where appearances matter, one learns to maintain appearances even in social settings away from work. So, understanding other comments above about this not being a professional setting, I'll continue on, and let the answers do the talking.

I thought the part about 'dependent services' sounded familiar. I do not disagree that there is some impact of restarting the information store. The amount of impact varies on how large the Exchange environment is, how robustly the system is built, and how many users are online at the time of the restart. There are too many variables, AND we don't know exactly what OP was told. Maybe his boss said that the customers would not notice an impact. Telephone game and all that, stories change. My point is that simply stating that "no impact" is incorrect and explaining why focuses on the question.

@EEAA Occasionally, it is helpful to have ammunition to defend a position. My boss trusts me, and so does my customer, but beyond them, it's all politics and paperwork. Change management and sustainability. For an admin to recommend a change, you have to have backing. Unfortunately, direct, hands-on experience with the system is not considered enough outside the group in which I work. I hate having to defend decisions to a change board who can barely log onto a Linux system, much less maintain one.

@Sven ummm, dohkay.

downvote MOAR!!!!

Your answer is right for my question, "What do?" I just prefer to see answers that I could show to my boss or a customer without apologizing for "random geeks on the internet."

@KatherineVillyard Thank you. I aspire to be level headed and come to balanced, appropriate answers, like your comment shows. I guess the question probably seems a bit thin skinned. Maybe that's why I got all the troll responses too.

@Reaces If the tone of the answer does not disqualify it in your eyes, you have a much greater acceptance of unprofessional behavior than I do. "Badmouthing" others in a professional setting demonstrates personal feelings of inadequacy, and a need to lower others to the level where the speaker subconsciously feels they are or where they feel they are judged to be. I mean really, come on. Didn't all "Geeks" and "Nerds" learn this basic psychology when coping with bullies in school? Bottom line, I often feel like I can show Q&A from here to back up a proposal or a decision in discussion. Then...