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I agree with you on that. But giving the people pointers does not work well on SF because it becomes a deluge of comments. A lot of people answer when pointed to this nice resource for that particular problem is along the lines of "I saw that but MY problem is special and is not covered". It is of course covered but they don't have the pre-requisite to understand it or they are curses with one of today's man disease of the "quick fit pill".
"I've had several juniors over the years and the all benefited from being pointed in the right direction" - I absolutely concur, never was able to help another sysadmin by telling them what to do step-by-step. They forgot the steps the next day and then become robots "if XYZ occurs, do steps ABC". They don't understand the system. Pointing them out in the right direction give them a chance to understand and act intelligently and thus make less mistake later when the situation resembles but is not the same as an earlier one.
