Timeline for Chat is not a place for live support, but what is live support?
Current License: CC BY-SA 3.0
13 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Jun 19, 2013 at 13:01 | comment | added | Travis | I didn't become a regular in chat until I asked a simple question. I got a few answers that guided me in the right direction and since then I've become a regular chatter. I don't think it detracts from the chat aspect and several regulars do have questions regarding some things. It isn't one of those "walk me through restoring my exchange server" type of questions. I've learned a little bit from those with greater experiences then my own. | |
| Jan 18, 2013 at 20:13 | comment | added | MDMarra | @DigitalMan We do talk shop all the time, but we expressly disallow "halp, walk me through restoring my exchange server!" and other questions like it. It's not that we don't want discussion, I just think we may be slightly overzealous in applying this policy at times. There's a line between discussion and hand-holding. I just want to make sure that line is being respected on both sides. | |
| Jan 18, 2013 at 10:32 | comment | added | DigitalMan | Even (or perhaps especially) while networking with other professionals, a conversation where no one asks anything is a conversation where no one learns anything ;) | |
| Jan 17, 2013 at 6:57 | history | tweeted | twitter.com/#!/ServerFault/status/291801496490766336 | ||
| Jan 15, 2013 at 23:49 | comment | added | MDMarra | To network with other professionals. For example, I recently started doing side consulting work with someone I met in there. Also, more than one person has gotten a job via contacts made in chat. | |
| Jan 15, 2013 at 22:20 | comment | added | John Gardeniers | As most will know, I'm no fan of chat but when I did use it I was there to ask a question that was OT for the main site. This leads me to wonder, if chat isn't a place to ask questions, what is it for? | |
| Jan 15, 2013 at 20:55 | comment | added | MDMarra | @Zoredache I agree, but I've seen a decent number of instances where any question from a low-rep user that isn't "hey, what's this room?" gets ridiculed | |
| Jan 15, 2013 at 17:27 | comment | added | Zoredache | IMO, the message was basically just there as a ward against help vampires. I don't have anything against reasonable questions. I both ask them, and answer them in chat. | |
| Jan 15, 2013 at 16:48 | answer | added | BinaryMisfit | timeline score: 8 | |
| Jan 15, 2013 at 15:16 | comment | added | tombull89 | Not long enough to warrant an answer IMHO, but if someone joins TCR and needs help, and if there's someone with expereince and can help, then create a new, tempoary room for that converstion. If they ask it as a question on the main site, good, then use chat to work out as an answer and post the answer once it is known. | |
| Jan 15, 2013 at 15:05 | answer | added | user9517Mod | timeline score: 3 | |
| Jan 15, 2013 at 14:59 | answer | added | Rob Moir | timeline score: 6 | |
| Jan 15, 2013 at 14:49 | history | asked | MDMarra | CC BY-SA 3.0 |