Timeline for Why the major FAQ/help change?
Current License: CC BY-SA 3.0
10 events
| when toggle format | what | by | license | comment | |
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| Apr 13, 2017 at 12:14 | history | edited | CommunityBot |
replaced http://serverfault.com/ with https://serverfault.com/
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| Jun 29, 2013 at 20:07 | comment | added | Andrew B | @Falcon Whether or not people could be bothered to read it before they post the first time, it was still a much faster way to process the information once someone was linked to it. The new format is not what I'd consider friendly to new users (I know, I know, SF is friendly to new users?), and I think that's really the larger problem. | |
| Jun 27, 2013 at 11:30 | history | edited | Falcon Momot | CC BY-SA 3.0 |
Change tack a little
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| Jun 27, 2013 at 11:00 | history | edited | Falcon Momot | CC BY-SA 3.0 |
added 33 characters in body
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| Jun 27, 2013 at 10:55 | comment | added | Falcon Momot | I've edited to address this need anyway. It's a legitimate need, but I think a different solution is better. | |
| Jun 27, 2013 at 10:54 | history | edited | Falcon Momot | CC BY-SA 3.0 |
added 384 characters in body
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| Jun 27, 2013 at 10:54 | comment | added | Chopper3 | @SvW - exactly, it's beyond any reasonable expectations of new users | |
| Jun 27, 2013 at 10:52 | comment | added | Falcon Momot | True, it's not proactive, but people aren't usually known to read FAQs even if they are one page long and there is a flashing link to them from the front page of your site. | |
| Jun 27, 2013 at 10:37 | comment | added | Sven | The main problem is that before this change we could reasonably expect users to read the FAQ before asking a question. Often they didn't, but this was their failure. With the new help center, this is no longer possible - no one is going to read all that stuff before asking his first question. | |
| Jun 27, 2013 at 9:30 | history | answered | Falcon Momot | CC BY-SA 3.0 |