Timeline for Why the major FAQ/help change?
Current License: CC BY-SA 3.0
35 events
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| Jun 11, 2020 at 10:00 | history | edited | CommunityBot |
Commonmark migration
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| Mar 20, 2017 at 10:32 | history | edited | CommunityBot |
replaced http://meta.stackexchange.com/ with https://meta.stackexchange.com/
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| Apr 23, 2014 at 13:35 | history | edited | CommunityBot |
Fixup of bad MSO links to MSE links migration
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| Apr 23, 2014 at 9:11 | history | edited | CommunityBot |
Migration of MSO links to MSE links
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| Aug 3, 2013 at 20:42 | comment | added | Chopper3 | @Jaydles I'll contact you as suggested early next week as we're having a call between ourselves to clarify one unified list of what we all need. | |
| Aug 3, 2013 at 14:54 | comment | added | Jaydles Staff | @robm, same offer - send us an email so we can talk. If the timing works, you me and chopper can talk together over Skype or a hangout. If not, I'm happy to do one with each of you. It's clear that the changes we were able to bump above our other resource priorities still haven't addressed all you concerns, so lets spend some time together trying to see if we find other changes that we have enough resources to knock out sooner than later. | |
| Aug 3, 2013 at 9:06 | comment | added | Rob Moir | the last thing I want is for you to feel ignored. Really @Jaydles ? And yet there you all are, not listening to what we're saying. Or not caring. Actions speak louder and words and I'm not seeing any action on SE's part here. You're using more energy on scolding Chopper3 than fixing the site from what I see, which tells us all about exactly how much you care about the issues here. | |
| Aug 3, 2013 at 3:39 | comment | added | Jaydles Staff | @Chopper3, the last thing I want is for you to feel ignored. We changed a number of things to address some of your specific requests. Wanting to review the impact of those changes before making others doesn't mean ignoring you. But if it feels that way, I'd like to remedy it - I'm happy to set up a call to discuss your concerns next week. Just email [email protected] with what times are good for you, and add that it's for Jay. I'll reply with a planner from my direct email. | |
| Aug 2, 2013 at 22:20 | comment | added | Chopper3 | @Jaydles - this question is about us being ignored, so ignoring us further, for months, is bound to anger and confuse us. Please prove us wrong by not ignoring us any further. | |
| Aug 2, 2013 at 21:38 | comment | added | user9517 | @Jaydles We want to have a more professionally orientated SF and you (as SE) want to market that as a place to sell advertising for your recruitment business. These should be so closely aligned as to be inseparable. Unfortunately you don't seem to be listening to us when we tell you there is a huge problem that ultimately hurts all of us. Unless of course you don't care because clicks beats shit. | |
| Aug 2, 2013 at 21:27 | comment | added | user9517 | @Jaydles: Y'all are fiddling while Rome burns. We are absolutely failing to reach out to and retain our target market, almost none of the questions on this site are from demonstrably professional IT administrators. If I were in the market for hiring an IT Admin quite frankly SF would be that last place I would want to advertise because of that. | |
| Aug 2, 2013 at 21:13 | comment | added | Chopper3 | @Jaydles - Jeremy and yourself clearly have no idea of the strength of feeling of how you're ruining the site for those who actually contribute to it. You may feel I wasn't being very nice but for someone who supposedly has something (?) to do with the running of this site to suggest we review things in "a couple of MONTHS" is genuinely angering and in my opinion massively unprofessional. Here's an idea; work out what percentage of the total rep gained by all users since these changes was earned by those contributing to this discussion. You're forcing away those that make the site work. | |
| Aug 2, 2013 at 20:13 | comment | added | Jaydles Staff | @Chopper3, because your last comment is directed toward an employee, I'm not deleting it, lest anyone accuse us of censorship. That said, it's not acceptable behavior. You can argue about features, priorities, and whether our PM is allocating enough attention to this site vs. all the others as much as you'd like - we encourage that. You cannot, however, suggest that him not acceding to enough of your requests means that he doesn't care about his job. This discussion hinges on how we can work together to keep this site professional; let's all try to to do the same for our interactions. | |
| Aug 2, 2013 at 19:24 | comment | added | pauska | My experience is that we are getting more crappy offtopic questions after the faq/help rewrite than before. I'm starting to believe that SE doesn't want SF to be a professionals ONLY site. Less traffic is less revenue. | |
| Aug 2, 2013 at 19:22 | comment | added | user9517 | @JeremyTunnell: My impression is that there is no lessening in the river of shit that is the front page of SF :( | |
| Aug 2, 2013 at 19:22 | comment | added | Chopper3 | @JeremyTunnell - really? are you TRYING to come over as someone who either doesn't want to do their job, can't or doesn't care about it, it's unclear? | |
| Aug 2, 2013 at 19:12 | comment | added | Jeremy T Staff | @Chopper3 We don't have enough data after all the new help/close/about changes to see what the effects have been. I'd like to let things settle down before we consider any more changes. So give it a couple months and let's see what the numbers look like. | |
| Aug 2, 2013 at 14:06 | comment | added | Chopper3 | @JeremyTunnell - could you have a look at my edits in the question above please. | |
| Jul 19, 2013 at 16:18 | comment | added | user9517 |
@pauska: I understand that Jaydles is working with the SF mods to do something in this area but as ever ...
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| Jul 19, 2013 at 16:12 | comment | added | pauska | I'm happy to see that you're getting some changes done, but I still must insist on a MUCH more visible warning about the site belonging only to professional sysadmins/network administrators. | |
| Jul 19, 2013 at 15:37 | history | edited | Jeremy TStaff | CC BY-SA 3.0 |
added 1430 characters in body
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| Jul 17, 2013 at 16:15 | comment | added | MDMarra | @JeremyTunnell I completely missed it. IMO topicality should be directly under the top portion on that page. | |
| Jul 15, 2013 at 15:51 | comment | added | Jeremy T Staff | @MDMarra We did add the "Get answers to practical, detailed questions" section on the about page which summarizes the on and off topic pages. In the "don't ask about" section, "Anything in a home or development environment" is bolded. Are you saying it's not prominent enough? | |
| Jul 14, 2013 at 4:10 | comment | added | MDMarra | /about says that this is a site for pro network/systems people, but it doesn't define it. A big part of the problem with our audience is that people that don't know what this means really don't know what it means. That's why we've gone through multiple painful faq rewrites. We specifically listed on-topic vs off-topic in a concise list in the first section of the faq. So, yes, a new user can see /about and see that it's for pro admins, but they can't see what we as a community consider "pro admin" to mean. For that, they have to get lost in /help. | |
| Jul 13, 2013 at 18:11 | comment | added | user9517 | @JeremyTunnell: So Far as I can see the new /about takes care of the things we care about from the old /faq. | |
| Jul 11, 2013 at 21:54 | comment | added | Jeremy T Staff | @Iain Yeah, sorry guys, it's not the best system. All I can do right now is try to solve the problem at hand. Can you guys help me out with specifics on what the old FAQ page had that we didn't get into the new /about page? | |
| Jul 11, 2013 at 21:46 | comment | added | user9517 | @JeremyTunnell: As you can see meta.stackexchange.com/questions/186838/… it was taken to mSO but was subsequently brought back here ~ kinda all over the place really :( | |
| Jul 11, 2013 at 21:05 | comment | added | Rob Moir | "If you would like to provide feedback or suggest features that would affect other sites, you should do that on MSO." -- have you not seen how requests from other sites often either get ignored, or buried by ignorant SO members who are convinced that because they don't have a problem there isn't a problem? | |
| Jul 11, 2013 at 20:19 | comment | added | Jeremy T Staff | @Chopper3 The migration is difficult, both technically and logistically. To answer your second question "why bother with this place?": MSF is where you should discuss issues within the SF community or about the SF site itself. If you would like to provide feedback or suggest features that would affect other sites, you should do that on MSO. I don't have time to visit all 100 meta sites on a regular basis, but the community managers alert me when something comes up that might apply more generally (like this). | |
| Jul 11, 2013 at 20:12 | history | edited | Jeremy TStaff | CC BY-SA 3.0 |
clarification
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| Jul 11, 2013 at 20:11 | comment | added | Chopper3 | @JeremyTunnell Welcome to Meta.SF, nice of you to join us. Regarding point 2), many of us have been around since before this place was here so we're aware of the history, but the question is why is it still like this? it also begs the question of why bother with this place at all, can you see the confusion we have here - we feel like we don't matter to you guys. | |
| Jul 11, 2013 at 20:05 | comment | added | Jeremy T Staff | @Chopper3 (1) As it stands currently, it appears that /about does explain these points. I'm specifically asking for how the /about page fall short so that I can fix it. (2) MSO is the discussion and feedback site for the entire network, not just stack overflow. This is a remnant of the time when the only site was stack overflow. I don't at all mean to insult, this is just the standard place where we preannounce new features for discussion. It's just not possible for me to post and respond to questions on all 100 meta sites. | |
| Jul 11, 2013 at 19:57 | comment | added | voretaq7 Mod |
/about does a serviceable job of replacing some of what /faq covered -- Redirecting FAQ to /about is certainly more sensible than pointing it to the help center (which drops people into a sea of information without so much as a life vest). No technical solution will ever address the fundamental problem though (people don't read the scope/topicality information - before or after posting).
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| Jul 11, 2013 at 19:47 | comment | added | Chopper3 | You must care a lot about about this site given your account here is 37 minutes old... Here are the points; 1) We want new users to made super-aware that the site is for professional sysadmins and not home/shopping/mucking-about-with-IT BEFORE they get a chance to post anything on the site and we want a single URL that we can point them to explaining these points when they continue to make inappropriate posts - we used to have this. 2) It's not clear whether SF users need to monitor Meta.SO to learn about how SF is run - it's also a little insulting, are we second-class citizens? | |
| Jul 11, 2013 at 19:08 | history | answered | Jeremy TStaff | CC BY-SA 3.0 |