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Feb 21, 2016 at 1:13 comment added Jim B @Mikey T.K. There in fact isa close reason referring to unsupported systems.
Feb 18, 2016 at 7:31 vote accept Massimo
Feb 17, 2016 at 11:35 comment added MadHatter @HopelessN00b your attitude is excellent. Keep it up.
Feb 17, 2016 at 5:02 comment added Mikey T.K. @HopelessN00b I see nothing that suggests old gear is off topic for the site, and that goes double knowing how much legacy crap is kicking around the average enterprise. You literally invented that phrase out of mid air, it does not reflect the norms or rules of an acceptable question. Your attitude is shockingly horrible. Stop.
Feb 17, 2016 at 0:33 comment added HopelessN00b @MikeyT.K. Great. You volunteering to answer perfectly reasonable questions about deploying Windows 3.11? For that matter, I'm having trouble getting my copy of GM-NAA_I/O working properly. Please to be performing the needful.
Feb 16, 2016 at 23:54 comment added Massimo @MikeyT.K. It's not about paid support, it's more akin to "even the vendor doesn't think what you are trying to do with its product makes any sense".
Feb 16, 2016 at 23:15 comment added Mikey T.K. What's the point of "unsupported hardware or software platforms"? "Support" is a thing you pay someone to provide and has nothing to do with the quality of a question.
Feb 13, 2016 at 18:52 comment added user9517 @Steve The real problem is that most people who ask questions don't want to be educated. They want someone else to do the thinking for them from reading the logs and error messages right up to a full blown implementation of whatever it takes to solve their issue. If you don't provide that they get all salty.
Feb 13, 2016 at 17:07 comment added Steve Bonds @Massimo: While that does cover "attempted solutions", it may not be sufficient guidance for new folks to ensure that they provide a detailed description of their prior research efforts. It also appears to intentionally limit its scope to installation, configuration, or diagnostic questions. I think ANY question should show a reasonable level of independent solution-finding has already be done. We should help educate the new folks in how to ask good questions.
Feb 12, 2016 at 21:36 comment added Massimo @SteveBonds There is already one. "Questions seeking installation, configuration or diagnostic help must include the desired end state, the specific problem or error, sufficient information about the configuration and environment to reproduce it, and attempted solutions. Questions without a clear problem statement are not useful to other readers and are unlikely to get good answers." exists exactly for this purpose.
Feb 12, 2016 at 21:12 comment added Steve Bonds As much as possible, we should try to direct the clueless towards what they need to do in order to participate in a meaningful way. Instead of claiming a lack of "basic understanding" we should emphasize the need to explain what research has already been done. Perhaps a question-closed reason of "Insufficient prior research: describe your problem in detail. Include the steps you've already tried to resolve your problem and links to the information you've already found in the process of attempting to resolve it." would work?
Feb 12, 2016 at 16:40 comment added Massimo @HopelessN00b Agreed, the advice should probably be more explicit, along the lines of "it may be advisable for you to read some documentation, undertake additional training or hire a professional"; but it would be probably better to leave out the part about dying in a fire, even if the OP probably deserves it.
Feb 12, 2016 at 16:22 comment added HopelessN00b If you think you are out of your depth working on this issue, I don't think it's a good idea to rely on their abilities to properly assess their situation, particularly when we've just VTCed/closed their question for not being able to properly assess whether it belongs here or not. I think it would be better to use something more declarative, like" `it may be advisable for you to undertake additional training, hire a professional, or even die in a fire (to suffer for the horrible thing you asked about doing)."
Feb 12, 2016 at 12:01 history edited Massimo CC BY-SA 3.0
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Feb 12, 2016 at 3:50 history edited Massimo CC BY-SA 3.0
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Feb 12, 2016 at 3:37 history edited Massimo CC BY-SA 3.0
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Feb 12, 2016 at 3:23 history edited Massimo CC BY-SA 3.0
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Feb 12, 2016 at 3:18 history answered Massimo CC BY-SA 3.0