Please be more careful with your choice of close reason

Question

I refer specifically to this question: Netgear GS724T - all lights are always on - although this is just one specific example, I see this repeatedly day after day on different questions.

netgear gs724t all Lights are always on

I have a netgear GS724T connected to a TP-Link switch. When I turn on the Netgear all Lights Stay always on. Tried reset to Factory defaults but no change.

The Lights also stay on when it is not connected to the TP-Link switch.

Any idea?

Now, I'm not saying that this is a good question, or that it should remain open. But if we're going to go to the effort of re-doing these close reasons, please, think twice about what you're choosing:

Let's break this down:

Questions seeking installation, configuration or diagnostic help must include:

the desired end state

Well, this is pretty obvious from the question. He wants his switch to work and not light up when nothing is plugged into it. Spending a microsecond reading the question makes this information implied.

The specific problem or error

This information is provided in the body of the question

sufficient information about the configuration and environment to reproduce it

This information is provided in the body of the question

Questions without a clear problem statement are not useful to other readers and are unlikely to get good answers.

He provided all the relevant information and a pretty obvious diagnosis could be made.

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So please, think about the close reasons you're using. Throwing the wrong close reasons on questions is not going to help the site regardless of which side of the current professional/everyman debate.

Answer 1

That's not the reason I picked, but that reason does include:

and sufficient information about the configuration and environment to reproduce it.

With all due respect, the poster didn't even include enough information in the question for me to be certain there was a problem at all.

I have a Netgear GS724T "Smart" switch. When I power it on, all the lights come on. I have tried a factory reset, but this has not changed the behaviour of the switch.

Has this switch failed, or is this a config issue I can resolve?

I don't know about any one else's switches, but when I power my switches on (and we have Ciscos, HP Procurves, HP H3Cs, Dell... whatever the name is), all the lights come on. This is actually how I know they're powering up, and the lights all work.

I suspect, but do not know, because it was not stated that the problem this person is having is that they come on and stay on, indicating that the switch freezes near the start of the boot process.

I feel it's perfectly valid to say that someone has failed to provide sufficient information when they haven't even given enough information to be certain there is a problem. And given the whole 7 seconds worth of effort put into asking that question, I think it's being ungenerous to closers to expect a careful deliberation in selecting a close reason for a question the asker couldn't be bothered to expend any appreciable effort on.